Refund policy

A. Cancellation policy

Introduction

Consumers are entitled to a right of withdrawal under the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (MONTRADY LIMITED

Address: RM 701, UNIT 127, 7/F, TWR B

NEW MANDARIN PLAZA 14 SCIENCE

MUSEUM RD TSIM SHA TSUI

HONG KONG E-Mail: montrady.limited@gmail.com) by means of a clear statement (e.g. A letter sent by post or e-mail) of your decision to cancel this contract. You can use the attached model withdrawal form for this, but it is not mandatory.

To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the cancellation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from the fact that you have chosen a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the date on which we are informed about your decision to withdraw from this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged a fee for this repayment. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to verify the nature, characteristics and functioning of the goods.

B. Withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

MONTRADY LIMITED

Registration: 78333706

Address: RM 701, UNIT 127, 7/F, TWR B

NEW MANDARIN PLAZA 14 SCIENCE

MUSEUM RD TSIM SHA TSUI

Hong Kong

Email: montrady.limited@gmail.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________

Name of consumer(s)

________________________________________________________

Address of the consumer(s)

________________________________________________________

Signature of the consumer(s) (only if notified on paper)

_________________________

Date

(*) Delete as appropriate

Status: 06.11.2025, 20:13:40